I shipped a small package of keys to my boss on october 27th. It was never delivered. I called fedex who said they went to somewhere else other than where I shipped them. The package was correctly labelled, addressed, barcoded, you name it, tracking number and everything.
The customer service agent said I should file a claim for what they were worth.
It was just some keys, so I didn't bother.
Get this -- the package was just delivered. Two months later. I shit you not.